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Shipping.

All 3D printed products are individually made for you. When you purchase a 3D printed piece the order goes straight to Shapeways who manufacture it, chosen for their reliability and high quality prints. In the interest of time saving your order will be shipped straight to you from Shapeways, the following is Shapeways' shipping info.

Tracking

All orders ship with a tracking number that can be used to monitor the status of the package in transit.

Carriers, Delivery Times & Pricing

All prices exclude VAT and Sales Tax.

Production Time

Our production times vary based on materials products are 3D printed in. Currently, the RYST is printed in a strong and flexible plastic which takes 6 business days to build. Please note that we ship all ordered products together, so the product in your order with the longest production time will determine when your order will ship. We do our best to get your orders to you as quickly as possible.

Post Office Boxes

In the United States, delivery to PO Boxes can be achieved using USPS.

Army Post Office, Fleet Post Office, Diplomatic Post Office

Delivery to APO, FPO and DPO can be achieved using USPS.

Import Duty, Tax and Brokerage Fees

We make every effort to minimize any import duty, tax and brokerage fees to which you may be subject. However, depending on the destination country of your order, duty, tax and brokerage fees may be assessed upon importation. Our shipping charges are only for the cost of carriage and do not include these additional charges. Contact the carrier and the customs authority in your country for further information.

Goods shipped outside of the United States or European Union will be described as plastic or metal goods. Combined import duty and tax are typically 5-20% of the total order value. In some cases, an additional brokerage fee may be assessed by the carrier.

We have retrieved these tariffs for you as an indication:

Plastic 3D prints - HS code 3926400000; 6.5% tariff
Sandstone 3D prints - HS code 6913901090; 3.5% tariff
Stainless Steel 3D prints - HS code 83062100; 0% tariff, though there might be 15% additional tax for bullion decoration objects
If delivery of an order placed on www.shapeways.com is refused, you will be responsible for the original shipping charges, as well as any import duty, tax, and brokerage fees that may be assessed.

Shapeways makes every effort to minimize the possible burden of these additional charges and we are in process of making improvements to how we ship into several major markets worldwide.

Non-serviceable Countries

Due to service limitations by our carriers as a result of internal policies or international trade embargoes and economic sanctions, we are unable to ship to the following countries. More information can be found at the websites of our carriers UPS and USPS. Please accept our apologies.

AC Ascension Islands
AQ Antarctica
BV Bouvet Island
CC Cocos (Keeling) Islands
CU Cuba
CX Christmas Island
EH Western Sahara
ER Eritrea
FK Falkland Islands (Malvinas)
GQ Equatorial Guinea
GS South Georgia & South Sandwich Is.
HM Heard and McDonald Islands
IO British Indies Chagos
IR Islamic Republic of Iran
KP Korea, North
MI Midway
MM Myanmar
NR Nauru
NU Niue
PC Caroline Islands
PM Saint Pierre and Miquelon
PN Pitcairn
RU Russian Federation
SD Sudan
SH Saint Helena
SO Somalia
SS South Sudan
ST Sao Tome and Principe
SY Syrian Arab Republic
TF French Southern Territories
TK Tokelau
TM Turkmenistan
WK Wake Island